Privacy Policy
At F A Enterprise, we respect the privacy of every business and individual who contacts us. This policy explains what information we collect when you request a quotation, use our part lookup, or reach out to our team, and how that information is handled.
Information we collect
- Contact details you provide, such as your name, company, email address, and phone number.
- Enquiry details, including the part numbers, product series, brands, and quantities you request.
- Shipping and destination information required to prepare an export quotation.
- Basic technical data, such as your browser type and pages visited, collected to keep the website reliable.
How we use your information
- To prepare and send quotations and respond to your enquiries.
- To process, document, and dispatch confirmed orders for export.
- To keep you informed about product availability, lead times, and order status.
- To improve our catalogue, website, and customer service.
Sharing and disclosure
We do not sell or rent your information. We share it only with the partners needed to fulfil your request — such as freight forwarders, shipping lines, banks, and customs or regulatory authorities — and only to the extent required to complete an export transaction or comply with the law.
Your choices
You may ask us to access, correct, or delete the personal details we hold about you at any time. To make a request, simply contact us using the details at the bottom of this page.
Terms & Conditions
By browsing this website, requesting a quotation, or placing an order with F A Enterprise, you agree to the terms set out below. Please read them carefully.
Quotations and orders
Product listings, specifications, and prices on this website are for general information and do not constitute a binding offer. A formal written quotation from us is the basis of any transaction. Quotations are valid for the period stated on them and are subject to stock availability at the time of order confirmation.
Pricing, taxes, and duties
- Prices are quoted in the currency and trade terms stated on the quotation.
- Unless stated otherwise, prices exclude freight, insurance, import duties, and local taxes.
- Import duties, clearance charges, and any licences required at the destination are the buyer's responsibility.
Products and brands
All brand names, trademarks, and manufacturer part numbers shown on this site are the property of their respective owners and are used only to identify the goods we supply. Products carry the warranty offered by the original manufacturer; F A Enterprise passes on that warranty but does not extend it.
Shipping and export compliance
We ship to businesses worldwide. The buyer is responsible for ensuring that the goods may lawfully be imported into the destination country and for meeting all local regulatory requirements.
Limitation of liability
Governing law
These terms are governed by the laws of India, and any dispute shall be subject to the exclusive jurisdiction of the courts of Gujarat, India. We may update these terms from time to time; the version published here applies to your current use of the website.
Frequently Asked Questions
How do I request a quotation?
Use the part lookup to search by part number, brand, or product series, or send us your requirement through the contact page or WhatsApp. Share the part details, quantity, and destination, and our team will reply with a written quotation.
Do you ship internationally?
Yes. We supply industrial automation, marine, electrical, and instrumentation products to businesses worldwide, and arrange export documentation and freight to your nearest port or airport.
Are your products genuine?
We supply genuine, factory-sourced components and clearly indicate the brand and manufacturer for every item. Each product carries the original manufacturer's warranty.
Can you source a part that isn't listed?
Very often, yes. Our catalogue shows a portion of what we can supply. If you can't find a part, send us the details and we will check availability and lead time for you.
What are your payment and lead times?
Payment terms and delivery lead times depend on the product, quantity, and destination, and are confirmed on your quotation. For in-stock items we dispatch promptly; sourced items include an estimated lead time.